Business software is a set of computer programs designed to assist with the management and performance of a company and increase efficiency and accuracy. They can be used for a variety of functions, including customer relationship management, project management, sales force automation and financial accounting. A variety of different business applications are available and each one is tailored to the specific requirements of the industry that it is targeting.
For instance, a company that sells products online can benefit from powerful features like customer relationship management software, which allows for greater transparency and builds trust with customers. This kind of software may also provide valuable insights into the company's performance including how its marketing is working or the effectiveness of its website at turning potential customers into customers.
The business software used by businesses is widespread and has been a crucial component in the growth of companies all over the world. The earliest business application software was designed for white-collar work and large mainframe computers being used to automate jobs such as cloud characters less dynamic sap disappoint investors with fourth quarter processing bank cheques and factory accounting. Later word processors, such as Word Perfect and Microsoft Word saw the decline of the IBM typewriter, and mathematical spreadsheet programs such as Lotus 1-2-3 and Excel became extremely popular among corporate users.
Some business software is interactive. This means that users can manipulate data and obtain results immediately. Other business software runs in batch mode, which means it can be programmed to run on a set schedule and produce reports without the involvement of users. When a business software error occurs the team is tasked with resolving the issue in order to allow users back to their work. This is called business application support.